We find exactly where revenue is leaving the building. Then we show you how to stop it.

The Service Office is a specialist front-of-house consultancy helping independent and group restaurants turn service into their most profitable asset.

Calculate Your Own Revenue Opportunity

Enter your average covers and expected spend per head increase to estimate potential monthly revenue uplift.

Your estimated monthly revenue uplift will appear here.

Full tables. Thin margins.

Your restaurant is busy but the profit doesn't reflect it. Revenue is leaving the building every service through missed drinks, upselling moments, and a guest journey that isn't structured to maximise spend. The opportunity is already in the room — it just needs to be captured.

Standards slipping as you scale.

What worked when you were on the floor every night doesn't survive a second site or a growing team. Inconsistent service means inconsistent revenue — and the gap between your best shift and your worst is money you're leaving behind every week.

Revenue that should be there — but isn't.

Most restaurants have no idea how much their service is costing them. A £2–£3 increase in spend per head across your existing covers can be worth £15,000–£25,000 per year. Our free cheat sheet shows you exactly where to start finding it.

→ Download the free Revenue Cheat Sheet

What we improve

Spend per head £2–£5 more per cover, per service
Upselling confidence Teams that guide guests naturally — without feeling pushy
Team standards Consistent performance regardless of who's on shift
Guest journey Every table, every service, every time
Management accountability KPIs that show exactly where performance is slipping
Review performance Higher scores driven by better service — not luck
Shelf with jars filled with colorful food items, placed in a row above glasses and bottles in a dimly lit space.

Opening a second site? Standards slipping? Revenue plateauing?


Let’s identify where performance is being lost.

Provide a few details and we’ll review your enquiry and respond directly.